PL 400: create and configure business process flows(Implement processes)
A business process is a collection of related and structured tasks or activities that help to achieve business goals. These sets of activities are to be executed in order to meet the end-to-end business scenarios. Business process aligns business functions with customer needs and helps executives determine how to measure and monitor a company's business. Such a process has the potential to increase efficiency and productivity, reduce costs, and minimize mistakes and risks. In Dynamics CRM 2013, Microsoft introduced a new feature known as Business Process Flow and now it is deeply integrated with Microsoft Power Platform. This flow guides one or more end users through a defined process to accomplish a multi-step task. Consistent processes help ensure that people using the system can focus on their work and not on remembering to perform a set of manual steps. Processes can be simple or complex and may change over time. A business process flow visually guides a user through stages wit...